1-877-909-7693
BBB Rating: A+
as of 6/29/2017
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Discount Power is hiring for the following position(s).  Please email resume and cover letter to careers@discountpowertx.com.  Thank you for your interest in Discount Power!

 

  • Answers existing customer calls and addresses their questions.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Contributes to team effort by accomplishing related results as needed.
  • Excellent verbal and written communication skills in English
  • Basic knowledge of MS Office (Excel, Word, PowerPoint and Outlook)
  • Good analytical, problem solving and decision making skills
  • Strong time management and organizational skills
  • Demonstrated ability to meet performance targets, and contribute in a fast-paced, measured, and ever changing work environment
  • Must be flexible to work different schedules.
  • Prior experience working in a Customer Service team in the utility, telecom and/or retail energy industry is preferred.
  Please email resume to careers@discountpowertx.com. Please put "Customer Service Representative" as the subject line of the email.