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energy bill

Understanding Your Energy Bill

by On Dec 27 2016

Reading your Discount Power electric bill can create confusion for those who aren’t familiar with all the billing terminology. Fortunately, we are very dedicated to our customers and want to make sure you always are on top of your energy savings! Discount Power strives at all times to make our monthly bills easy to read and understand. If you ever have any questions about your bill, you can contact our customer service team at 1-877-909-7693.

Measurement

Electricity is measured in kilowatt hours or kWh, just like a water bill is measured in gallons and a gas bill in British thermal units (BTUs). A kilowatt hour is a measure of electrical energy equivalent to a power consumption of 1,000 watts for 1 hour.

Charges

You will see a variety of charges on your electric bill, but what does each one mean, exactly? The payment you make is not only for the electricity you consume but also for helping the utility maintain their grid and pay workers. General electric charges that you will see can include but are not limited to:

  • Generation – Direct energy charge
  • Transmission and Distribution – Costs of delivering energy to your location
  • kWh – A measure of how much electricity your household uses
  • Late Payment Charge – Charge added when you miss a due date
  • Taxes – Everybody’s favorite charge!

At Discount Power, we are proud of our customer service and always willing to assist in understanding your energy savings. Do you have a question about your electricity bill? We can answer it, even if you use a different service provider. Please reach out to us at any time!