by admin On Jul 26 2017
Safety comes first—for you and for our Discount Power team members who work to keep the power flowing to your community. To help you and your family prepare for storm season, follow our storm safety tips before, during, and after a storm.
• Ensure that emergency equipment like flashlights, battery-operated radios, and generators are in working order.
• Trim your trees to minimize their impact on your home and neighbors. Never do it yourself! Hire a trained professional to trim trees around power lines.
• Turn off all swimming pool pumps and filters and wrap them in waterproof materials. This protects them from electrical damage and debris.
• Continue to monitor the media for important information.
• Do not connect your power generator directly to your home’s main fuse box or circuit panel. You must use a transfer switch to ensure safety.
• Create two different routes to get out of you house in case you must leave.
• Never go into areas with debris or downed trees. Dangerous power lines may be buried in wreckage.
• When power is restored, turn on appliances one at a time.
• If a power line falls across a car that you’re in, do not leave your car. By stepping out of the vehicle, your body can become the pathway for electricity to reach the ground, causing severe bodily harm or electrocution. Stay in your car until help has arrived.
In case of a power outage, please keep your local utility’s phone number handy:
• CenterPoint Energy: 800.332.7143
• Oncor Electric Delivery Company (Dallas, For Worth Service Area): 888.313.4747
• Texas New Mexico Power: 888.866.7458
• AEP South Texas: 866.223.8508
• AEP West Texas: 866.223.8508
Our hours of operation are:
Monday – Friday: 8 a.m.–6 p.m. CST
Saturday: 9 a.m.–1 p.m. CST
(713) 423-6970 • (877) 909-7693