WHY CONTROLLED POWER OUTAGES HAPPEN IN TEXAS.
The Electric Reliability Council of Texas (ERCOT) can order controlled power outages throughout the state. If you have questions, Discount Power is here to help.
Controlled outages involve the process of temporarily cutting power to parts of the state when the demand for electricity is too high for the electric grid to handle. This is done to protect the integrity of the electric grid. This process is not controlled by Discount Power or any other retail electricity provider; it is ordered by ERCOT, who instructs the applicable utilities to implement load shed procedures.
It may take place during peak times when electricity demands are at their highest, such as summer or during extreme weather in the winter. Peak times usually include early mornings when most people are waking up and later in the afternoon or evening when most people are getting home from work. During a controlled outage, customers may lose power for varying periods of time until ERCOT is able to restore balance to the electric system.
It may take place during peak times when electricity demands are at their highest, such as summer or during extreme weather in the winter. Peak times usually include early mornings when most people are waking up and later in the afternoon or evening when most people are getting home from work. During a controlled outage, customers may lose power for varying periods of time until ERCOT is able to restore balance to the electric system.
All areas serviced by ERCOT have the potential to be affected by these controlled outages.
You can stay up to date on the latest information from ERCOT by downloading its app on Google Play or the App Store, by checking out its news releases, or by following ERCOT on Facebook and X.
The U.S. Department of Energy suggests keeping your thermostat at 78°F in the summer and 68°F in the winter, especially if you have an electric heater. Avoid frequently adjusting the thermostat as well, as this leads to more energy usage. If you notice uneven cooling or heating, or that your system is running all day, your unit might need service, or you may need extra insulation. Contact a professional for help with repairs.
To keep lines open for emergencies, please do not call 911 to report a power outage. Instead, contact your transmission and distribution utility provider (TDSP). You can find the contact information for your TDSP on our customer care page.
For medical emergencies, please call 911.
To keep lines open for emergencies, please do not call 911 to report a power outage. Instead, contact your transmission and distribution utility provider (TDSP). You can find the contact information for your TDSP on our customer care page.
For medical emergencies, please call 911.
